How to get started
Don’t know where to start?
Have a look at some of our service improvement resources that can help you with your own project. If you are new to improvement work have a look at the Model for Improvement to help you get started and ensure you focus on what you are trying to achieve.
What to do first and showing what you're doing is working
Try the approach demonstrated in our tutorial on using driver diagrams – this takes you through what you need to do, which things could have greatest impact, and what indicators to use to show how much impact you are having.
Understanding what happens now
Don't jump to a solution without first taking the time to fully understand what happens in your existing system. You may be able to make considerable improvements to timeliness, safety and quality of care without major restructuring or tendering.
Process mapping can help you do this - see our introductory guide to using process mapping or contact us for advice.
More information:
For more information on this workstream contact:
Catherine Blackaby
National Improvement Lead
Lung Improvement Programme
NHS Improvement
Mobile: 0782 519 3616
Email: catherine.blackaby@improvement.nhs.uk